# Engage: pop-ups, tours, recordings and reviews

Source: https://frosvo.com/blog/engage
Published: 2026-10-12

Answering is half the job. **Engage** is the other half.

## What's new

- **Pop-ups and forms** on the pages you choose, with answers kept on the contact.
- **Product tours** that point at the parts of your page that matter.
- **Session recordings** to replay what a visitor saw, with typing masked.
- **Testimonials** — when a conversation ends with a good rating, ask for a few words, approve them, and show them on your site.
- A **contact form** and **ticket centre** for people who'd rather not chat.

Everything lives under **Engage** in the desk. See the [Engage guide](/docs/engage).