# Tickets, without leaving chat behind

Source: https://frosvo.com/blog/tickets-and-chat
Published: 2026-10-12

Some teams think in conversations; some think in tickets. Frosvo now does both, on the same data.

## The table view

Switch the inbox to **Table** and every conversation becomes a row with its subject, channel, priority, status, assignee and age. Sort, filter, select many and assign, tag, prioritise or resolve them at once.

## Requests from anywhere

Embed the ticket form on any page or link to your hosted support page. Each request gets a reference number and a confirmation email, and customers follow replies in their portal.

Read the [ticketing guide](/docs/ticketing).