# Find your way around Settings

Source: https://frosvo.com/docs/settings-overview
Updated: 2026-10-21

A map of every Settings page: what lives where, who can change it, and the quickest way to jump to it.

Settings is organised into pages across the top, and most pages have a short row of buttons for their parts, so you see one thing at a time. Here is the map.

![The Settings screen with its tabs across the top](/docs-img/settings-account.webp)

## The pages

| Page | What it's for | Parts |
|---|---|---|
| **Widget** | How the chat looks and talks on each website; saved shortcuts | Websites, Shortcuts |
| **Websites** | Add a website and get its install line; identity verification; assistant safety check; email sending | A list of websites |
| **Team** | Invite people, set roles | Members, Invitations, Roles & permissions |
| **Shared replies** | The team's approved replies and action macros | Saved replies, Action macros |
| **Plan** | Your plan, invoices and usage | Plan, Usage |
| **Data & privacy** | Retention, requests, export and deleting the workspace | Privacy, Your data |
| **Security** | Single sign-on, two-step for the team, handing over ownership, the audit log | Single sign-on, Two-step on the team, Hand over ownership, Audit log |
| **Integrations** | Slack, your own systems, calls | Slack, Account connector, Calls |
| **Operations** | Queue health and problems | Queue health, Problems |
| **API** | Keys for your own tools | |
| **Notifications** | Which alerts you receive | |
| **Import** | Bring in contacts and history from another tool | |
| **Clients & sandboxes** | For agencies and trying changes safely | |
| **Account** | You: name, role, appearance, transcripts, password, two-step | Profile, Appearance, Chat transcripts, Password & two-step, Leave |

## A website is a list, and each one opens in a window

On **Widget** and **Websites**, every website is a row with an **Open** button. Its settings appear in a window, so you never scroll past other websites to reach the one you want. Adding a website, identity verification and the assistant safety check are buttons at the top of **Websites**, each with its own window.

## Who can change what

Owners can change everything. People with a custom role can have access to individual areas (websites, knowledge, automation, channels, contacts, reports, pages and plugins); set them under **Team → Roles & permissions**. Account settings are always yours.

## Jump straight to a page

You can press **Ctrl K** to search, or share a direct link such as `/desk?settings=team&section=roles` or `/desk?settings=account&section=signin`.

Related: [get started](/docs/getting-started), [your team](/docs/team), [security](/docs/security) and [plans and billing](/docs/billing).

## Common questions

### Why can't I see some settings?

Some pages are for owners only, such as Plan, Security and Operations. Team members with a custom role can also have access to specific areas like websites, knowledge or channels.

### Can I link a teammate straight to a setting?

Yes. Open it and copy the address, or use links like /desk?settings=team&section=roles.

### Where do I change my own name and password?

Settings → Account. The Account pages are for you only.