# Zero-install live co-browsing and visual screen guidance

Source: https://frosvo.com/features/live-cobrowsing

Frosvo Co-Browsing lets agents see what website visitors see and guide them visually on the page with a glowing pointer. It requires zero browser extensions, respects visitor privacy with automatic password and credit card masking, and ends automatically after 30 minutes.

## What you get

- **Zero installation:** Works instantly in any modern web browser without plugins or downloads.
- **Visual laser pointer:** Click or hover anywhere on the screen to show the visitor exactly where to click.
- **Automatic privacy masking:** Passwords, credit card numbers, and data-frosvo-mask fields never leave the visitor's browser.
- **Visitor consent required:** Screen sharing starts only after the visitor explicitly clicks Allow.
- **Included in Plus plan:** Saves hundreds per month compared to standalone co-browsing tools like FullStory or Upscope.

## Get started

1. **Request co-browse.** In Desk conversation actions, click 'Guide on screen (Co-Browse)'.
2. **Visitor approves.** Visitor sees a secure privacy prompt and clicks Allow.
3. **Point and guide.** Move your mouse to highlight buttons and walk them through checkout.