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AI Agent & chatbot

An AI agent that answers from your knowledge base and hands over to your team.

AI · Built by Frosvo

Frosvo's own AI agent answers customers on every channel from your help articles and website, says when it doesn't know, and hands the conversation to your team with a summary. It's built in — no plugin needed.

How to set up AI Agent & chatbot

  1. Open AI Agent in the desk.
  2. Add your help articles or website to the knowledge base.
  3. Switch the agent on for your website and channels.