WhatsApp
Answer WhatsApp Business messages as a team. Assign chats, add private notes, send approved templates and keep each customer's history in one inbox.
How it works →Messenger
Reply to your Facebook Page's Messenger conversations from a shared team inbox, with assignment, private notes, saved replies and full customer history.
How it works →Instagram
Manage Instagram direct messages as a team. Bring your professional account's DMs into Frosvo with assignment, notes, saved replies and customer history.
How it works →Telegram
Turn a Telegram bot into a support line. Messages to your bot arrive in Frosvo's shared inbox, where your team assigns, discusses and answers them.
How it works →Email
Replace a shared support mailbox with a team inbox. Threaded email replies, assignment, private notes and one history with chat and messaging.
How it works →SMS
Text with customers from your Twilio number. Two-way SMS and MMS in a shared team inbox, with the sender's number saved on the contact.
How it works →Viber
Answer customers on Viber through your Viber bot. Messages reach Frosvo's shared inbox with delivered and seen receipts and full customer history.
How it works →LINE
Answer your LINE Official Account from a shared inbox. LINE messages arrive in Frosvo with assignment, notes, saved replies and customer history.
How it works →Discord
Members type /support in your Discord server to open a ticket. Your team answers from Frosvo; replies arrive as private messages with a Reply button.
How it works →X (Twitter)
Answer direct messages to your X (Twitter) account from a shared team inbox, with assignment, private notes, saved replies and customer history.
How it works →Google Play reviews
Read and answer Google Play app reviews from Frosvo. Each review becomes a conversation; your answer is posted as the developer reply.
How it works →eBay
Answer eBay buyers' questions from a shared inbox. Each buyer and item becomes a conversation, and replies go back through eBay messaging.
How it works →Amazon buyer messages
Answer Amazon Seller Central buyer messages from Frosvo. Forward them to an email inbox and replies reach the buyer through Amazon's relay.
How it works →
Questions about channels
Which messaging channels does Frosvo connect?
Website chat plus WhatsApp, Messenger, Instagram, Telegram, Email, SMS, Viber, LINE, Discord, X (Twitter), Google Play reviews, eBay, Amazon buyer messages. Each one arrives in the same team inbox.
Does the AI assistant answer every channel?
The AI assistant answers chats on your website. Conversations from messaging channels are answered by your team; on the Plus plan, Copilot drafts replies from your knowledge for them to check.
Can each channel belong to a different brand?
Yes. Every channel connection belongs to one of your websites, so conversations stay with the right brand while the team works from one inbox.