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Live chat

Live chat for any website, shop or client area

Answer visitors the moment they have a question — from your team, from an AI assistant trained on your own content, or both. Frosvo works on any website, with ready-made packages for the platforms below.

Choose your platform

What you get on every platform

The chat on your site is the visible part. Behind it is a complete support desk, so a question that starts in the chat can become an email thread, a ticket or a booked call without leaving Frosvo. Everything below works the same on WordPress, WHMCS, PrestaShop, Magento, Joomla or a site you built yourself.

An AI assistant that knows when to hand over

The Frosvo assistant answers from what you've written — your website, help articles and documents — and nothing else. When a visitor asks for a person, is upset, asks about their own account or orders, or asks something it can't answer from your content, it says so and hands the chat to your team, with the whole conversation in front of them.

One inbox for every conversation

Website chat, email and messaging apps like WhatsApp, Messenger and Instagram arrive in one shared inbox. Assign conversations, leave private notes for teammates, use saved replies, and turn longer issues into tickets so nothing gets lost.

Every website, one place

Run more than one site? Add them all to one workspace. Each website keeps its own chat colours, greeting and opening hours, knowledge can be kept per site, and every conversation arrives labelled with the site it came from. Live chat for multiple websites →

Answer from anywhere

Your team answers from the desk in any browser, from a phone, or from the Frosvo app for Windows with notifications that open the right conversation. See all the ways to get Frosvo.

Make the chat yours

Your colours and greeting

Pick the colour, position and greeting for each website, and add your logo so the chat feels like part of your site.

Your opening hours

Set when your team is around. Outside those hours the assistant still answers, and visitors can leave their email for a reply.

Your visitors' language

The chat speaks 11 languages, including Arabic and Urdu right to left, and Frosvo can translate conversations for your team.

Frequently asked questions

Can I add Frosvo to a website that isn't on this list?

Yes. Any website can use Frosvo: paste one line of code before the closing body tag, or add it through a tag manager. The platform packages just make it a few clicks and add extra details like signed-in users and orders.

Does the chat work on phones?

Yes. The chat adapts to phone screens and supports 11 languages, including right-to-left ones, so visitors see it in their own language.

Can I answer chats when I'm not at my desk?

Yes. Answer from the desk in any browser, add it to your phone's home screen, or use the Frosvo app for Windows. When nobody is online, visitors can leave their email and get your reply by email.

What does the AI assistant answer from?

Only from what you give it: your website pages, help articles, documents and the answers you write. Anything it can't answer from that goes to your team.

Is there a free plan?

Yes. The free plan gives you the chat, the shared inbox and the apps with no time limit and no card. Paid plans add the AI assistant, more seats and automation, and you can try Plus free for 7 days.

Your customers are already asking. Be there to answer.

Free to start. Live on your site in minutes.