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Frosvo

Integrations

Every channel in one inbox, plugins for the tools you already use, and an open API for everything else.

Plugins

Install from Plugins in your Frosvo desk. Each shows what it knows next to the conversation and acts on it.

Messaging

Amazon buyer messagesAnswer Amazon Seller Central buyer messages from Frosvo.By FrosvoDiscordSupport tickets from your Discord server.By FrosvoeBayAnswer eBay buyers' questions from your inbox.By FrosvoEmail inboxSupport email with threading, in the same inbox as chat.By FrosvoGoogle Play reviewsRead and answer app reviews from your inbox.By FrosvoInstagramInstagram DMs in your team inbox.By FrosvoLINEAnswer your LINE Official Account.By FrosvoMessengerReply to Facebook Page messages.By FrosvoSMS (Twilio)Text customers from your Twilio number.By FrosvoTelegramAnswer Telegram bot chats from your inbox.By FrosvoViberViber bot chats with delivered and seen receipts.By FrosvoWhatsAppWhatsApp Business messages, templates and receipts.By FrosvoX (Twitter)Direct messages to your X account.By Frosvo

Website platforms

CloudflareAdd the chat to any site behind Cloudflare, without touching its code.By FrosvoJoomlaThe Frosvo chat on your Joomla site, with signed-in users recognised.By FrosvoMagentoChat on your Magento store, with the customer's orders next to the conversation.By FrosvoPrestaShopChat on your PrestaShop store, with the customer's orders next to the conversation.By FrosvoWebflowAdd the chat to your Webflow site with one paste.By FrosvoWHMCSChat in your WHMCS client area, with each client's services and invoices beside it.By FrosvoWordPressAdd the chat to your WordPress site in a minute — signed-in users recognised.By Frosvo

CRM & contacts

Email insightsKnow what a contact's email address tells you, at a glance.By FrosvoHubSpotSee and create HubSpot contacts from the inbox, and log every conversation.By FrosvoMicrosoft Dynamics 365Dynamics 365 contacts next to the chat; new contacts and logged conversations.By FrosvoPipedrivePipedrive people and deals next to the chat; create deals and log conversations.By FrosvoSalesforceThe Salesforce contact or lead next to each chat; new leads and logged conversations from Frosvo.By FrosvoZoho CRMZoho CRM contacts and leads next to the chat; new leads and logged conversations.By Frosvo

Marketing

KlaviyoContacts who opt in join your Klaviyo list; their profile shows next to the chat.By FrosvoMailchimpAdd contacts who opt in to your Mailchimp audience automatically.By Frosvo

Team tools

Dependency statusSee when the services you rely on are down — before customers tell you.By FrosvoDropboxSend Dropbox files to customers and keep transcripts in Dropbox.By FrosvoGitHubTurn conversations into GitHub issues and follow them from the inbox.By FrosvoJiraCreate Jira issues from conversations, with an AI summary if you like, and follow their status.By FrosvoJira Service ManagementRaise Jira Service Management requests from conversations and follow them.By FrosvoLinearCreate and follow Linear issues from conversations (Crisp's Ticket Manager, built in).By FrosvoTrelloTurn conversations into Trello cards and see which list they're in.By Frosvo

Automation

Auto-DeleteDelete old conversations and messages automatically after the time you choose.By FrosvoAuto-ResponderAnswer every new conversation straight away, on every channel — or only outside business hours.By FrosvoCo-browsing (screen view)See the customer's screen live, with their permission — better than a recording.By FrosvoData CleanerKeeps your contacts tidy: removes anonymous visitors who never started a conversation.By FrosvoData warehouse exportEvery night, your conversations, messages and contacts land in your own S3 bucket for analysis.By FrosvoMakeBuild Make scenarios that react to Frosvo instantly and act on it.By FrosvoMessage SchedulerWrite a message now and have it sent later — a follow-up tomorrow, a check-in next week.By Frosvon8nFrosvo nodes for n8n: a trigger for every event and actions for conversations and contacts.By FrosvoQuick ActionsButtons that do several things at once: reply, tag, add a note and resolve — in one click.By FrosvoQuicklinksOne-click links from each conversation to your other tools, filled with the customer's details.By FrosvoSegmentSend your Frosvo contacts and conversation events to Segment — and on to 300+ tools.By FrosvoSmart Segment RulesTag contacts automatically by their email domain, country, company or the page they're on.By FrosvoSpam DetectorMoves spam out of the inbox automatically — by your rules, and by AI if you like.By FrosvoZapierConnect Frosvo to 7,000+ apps with Zaps — no code.By Frosvo

Payments & commerce

ShopifyChat on your Shopify store, with each shopper's orders next to the conversation.By FrosvoStripeSee the customer's Stripe subscriptions and payments next to the chat.By FrosvoWooCommerceSee the customer's WooCommerce orders next to the chat and add order notes.By Frosvo

AI

AI Agent & chatbotAn AI agent that answers from your knowledge base and hands over to your team.By Frosvo

Phone

AircallLog Aircall calls in conversations and call contacts in one click.By FrosvoKrispCallKrispCall calls and voicemails logged in conversations.By FrosvoRingoverRingover calls logged in conversations; call back from Frosvo.By Frosvo

Channels — one inbox for all of them

Website chat

Built in

The chat widget on any site: one line of script, your colours, your assistant.

Settings → Websites

Email

Built in

Your support address lands in the inbox; replies go out as email, threaded.

Channels

WhatsApp Business

Built in

Customers message your WhatsApp number; approved templates outside the 24-hour window.

Channels

Messenger

Built in

Your Facebook Page's messages, with the 7-day human-agent window.

Channels

Instagram

Built in

Direct messages to your Instagram business account.

Channels

Telegram

Built in

A Telegram bot that hands chats to your team.

Channels

Build your own

REST API

Built in

Read and answer conversations, sync contacts, publish articles, read reports.

Settings → API

Webhooks

Built in

Signed events the moment a conversation starts, a message arrives, a chat is resolved or rated.

Settings → API

TypeScript client

Built in

A typed client in one file, with webhook signature checks.

/sdk/frosvo.ts

Automation platforms

Zapier, Make, n8n

Via API and webhooks

Start a flow from any webhook event; act through the REST API with an API key.

Their webhook and HTTP steps

Your CRM or billing system

Via API and webhooks

Keep contacts in step and post account events into the conversation as private notes.

Your code

Team tools and your own systems

Account connector

Built in

Your hosting panel, shop or CRM beside every conversation: the customer's account, services and orders, and the actions your system allows — recorded.

Settings → Integrations

Slack

Built in

Waiting customers, new conversations, ratings and missed deadlines posted to a channel, with a button to the conversation.

Settings → Integrations

Replying from Slack

Coming soon

Answer customers from a Slack thread.

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