Moving from a live chat tool
- tawk.to alternative →An AI assistant that hands over · Several websites, one inbox
- Tidio alternative →An assistant you can trust · A full shared inbox
- LiveChat alternative →AI included · More than chat
- Chatwoot alternative →Hosted and maintained for you · An AI assistant built in
Moving from a helpdesk — with your history
From these helpdesks Frosvo imports your contacts and conversations, with their original dates and notes, so your team keeps the full history. Imports run in the background and only add what's new if you run them again, so you can switch on the day you're ready.
- From Crisp →Imports contacts and conversations, with notes.
- From Intercom →Imports contacts and conversations, with notes.
- From Zendesk →Imports end users and tickets, with private comments.
- From Freshdesk →Imports contacts and tickets, with private notes.
- From Gorgias →Imports customers and tickets, with internal notes.
Why teams choose Frosvo
Frosvo combines live chat, an AI assistant you can trust, a shared inbox for every channel and the rest of the support toolkit — help centre, tickets, campaigns, reports and status pages — in one product, with a free plan to start and apps for your team.
An AI assistant that knows when to hand over
The Frosvo assistant answers from what you've written — your website, help articles and documents — and nothing else. When a visitor asks for a person, is upset, asks about their own account or orders, or asks something it can't answer from your content, it says so and hands the chat to your team, with the whole conversation in front of them.
Every website, one place
Run more than one site? Add them all to one workspace. Each website keeps its own chat colours, greeting and opening hours, knowledge can be kept per site, and every conversation arrives labelled with the site it came from. Live chat for multiple websites →
Keep exploring
- Compare →Switching guides for the helpdesks Frosvo imports from.
- Live chat for your platform →WordPress, WooCommerce, Shopify, WHMCS, PrestaShop, Magento and Joomla.
- Features →Everything the Frosvo desk can do.
- Pricing →Free to start; see what each plan includes.
- Frosvo apps →Answer from Windows, any browser or your phone.
- How importing works →What comes over, and how long it takes.