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Frosvo

Free plan

Free live chat for your website — no time limit

Frosvo's free plan gives you a real live chat for your website: a chat widget in your colours, a shared inbox for your team and apps to answer from anywhere. No trial clock, no card. Upgrade only when you want the AI assistant or more seats.

Get free live chatSee pricing

What the free plan includes

Free live chat is only worth installing if it works the way a paid one does. Frosvo's free plan is the same chat and the same inbox our paying customers use — the limits are on team size and extras, not on how many visitors you can talk to.

  • Chat widget, shared inbox
  • Unlimited conversations and history
  • Email replies to visitors who left
  • Canned replies, notes, reminders, tags
  • Live visitors and map, office hours
  • File and voice messages
  • Apps for your team: the desk in any browser and Frosvo for Windows

Free plan limits

Team members
2
Websites
1
Conversations
Unlimited
Customer profiles
100
File storage
100 MB
AI assistant
Paid plans
Time limit
None

From the plan data behind our pricing page.

How to add free live chat to your website

  1. Create a free Frosvo account — no card needed — and add your website.
  2. Copy your chat snippet and paste it before the closing </body> tag, or install the free plugin for your platform.
  3. Invite a teammate, set your opening hours and greeting, and answer your first chat from the inbox.

Step-by-step for your platform:

Is free live chat worth it for a small business?

For most small websites, yes. A visitor with a question has three choices: find a contact form, find a phone number, or leave. A chat button in the corner turns that question into a conversation while they are still on the page — which is when they are most likely to buy, book or sign up.

The cost of a free chat isn't money, it's attention: someone has to answer. That's why the free plan includes opening hours and email follow-up. Outside your hours visitors leave their email, and your reply reaches them later instead of disappearing.

When chats start arriving faster than you can answer, that is the moment to look at the AI assistant. It answers routine questions from your own pages and articles and hands the rest to you — see live chat vs chatbot for how to decide.

And if you run more than one website, every site can send its chats to the same inbox; extra websites are an add-on on most plans, explained on live chat for multiple websites.

What to check in any free live chat

  • Is there a time limit?

    A “free” chat is sometimes a trial that ends after a few weeks. Frosvo's free plan has no end date.

  • Are conversations capped?

    Check whether chats per month are limited. Frosvo's free plan has unlimited conversations and history.

  • Can you answer when visitors have left?

    Look for email follow-up, so a question asked at night still gets an answer.

  • Can your team share it?

    A chat only one person can use becomes a bottleneck. The free plan includes a shared inbox for your team.

  • Does it work on your platform?

    Check for a plugin or a simple snippet for your website, shop or client area.

  • What does upgrading cost?

    Know the next step before you need it — every Frosvo plan and price is public.

When you're ready for more

Paid plans start at $35 a month with Mini and add the AI assistant, more seats and chat triggers; higher plans add the knowledge base, automation, reports, campaigns and your brand only. Every plan is on the pricing page.

One inbox for every conversation

Website chat, email and messaging apps like WhatsApp, Messenger and Instagram arrive in one shared inbox. Assign conversations, leave private notes for teammates, use saved replies, and turn longer issues into tickets so nothing gets lost.

Answer from anywhere

Your team answers from the desk in any browser, from a phone, or from the Frosvo app for Windows with notifications that open the right conversation. See all the ways to get Frosvo.

Free live chat: questions and answers

Is Frosvo's live chat really free?

Yes. The free plan has no time limit and needs no card. It includes the chat widget, the shared inbox and the apps for 2 people on 1 website, with unlimited conversations and history.

What's the catch?

The free plan shows a small "Powered by Frosvo" line in the chat and a small "Chat by Frosvo" link under the chat button, keeps up to 100 customer profiles and doesn't include the AI assistant. Removing the branding comes with the Plus plan, and the AI assistant starts with Mini.

Does free live chat include an AI chatbot?

No. The AI assistant is on the paid plans, starting with Mini at $35 a month. You can try Plus — with the full AI suite — free for 7 days; a card is needed to start the trial.

Can I add the free chat to WordPress, Shopify or WooCommerce?

Yes. There are free plugins for WordPress (with WooCommerce), WHMCS, PrestaShop, Magento and Joomla, a theme snippet for Shopify, and a one-line script for any other website.

What happens when a visitor writes and nobody is online?

Set opening hours. Outside them, visitors can leave their email address and your reply reaches them by email, so no question is lost.

Can I upgrade later without losing anything?

Yes. Your conversations, contacts and settings stay as they are when you change plan; the new features simply switch on.

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