Auto-Responder
Answer every new conversation straight away, on every channel — or only outside business hours.
Automation · Built by Frosvo
Sends your message as soon as a new conversation starts — in the chat, by email, WhatsApp or any connected channel — so customers know they've been heard. Choose to answer always, or only outside your website's business hours. Use {name} for the customer's name.
What it can do in your workspace
- Is told when: conversation.created
More automation integrations
- Auto-DeleteDelete old conversations and messages automatically after the time you choose.
- Co-browsing (screen view)See the customer's screen live, with their permission — better than a recording.
- Data CleanerKeeps your contacts tidy: removes anonymous visitors who never started a conversation.
- Data warehouse exportEvery night, your conversations, messages and contacts land in your own S3 bucket for analysis.