Co-browsing (screen view)
See the customer's screen live, with their permission — better than a recording.
Automation · Built by Frosvo
Instead of asking for a recording, ask to see the customer's screen: they accept in the chat, and you see their page live (passwords and marked fields are masked). Built into every Frosvo conversation.
How to set up Co-browsing (screen view)
- Open a conversation with a visitor on your website.
- Click the eye icon in the conversation toolbar to ask to see their screen.
- When they accept, their page appears live; either of you can end it.
More automation integrations
- Auto-DeleteDelete old conversations and messages automatically after the time you choose.
- Auto-ResponderAnswer every new conversation straight away, on every channel — or only outside business hours.
- Data CleanerKeeps your contacts tidy: removes anonymous visitors who never started a conversation.
- Data warehouse exportEvery night, your conversations, messages and contacts land in your own S3 bucket for analysis.