Smart Segment Rules
Tag contacts automatically by their email domain, country, company or the page they're on.
Automation · Built by Frosvo
Write simple rules and every new or changed contact who matches gets the tag — so your segments, campaigns and routing stay up to date by themselves. One rule per line: `field contains|starts with|ends with|is value => tag`. Fields: email, name, company, country, phone, url, city.
Examples: `email ends with @acme.com => acme` · `country is SA => saudi` · `url contains /pricing => pricing-visitor`
What it can do in your workspace
- Is told when: contact.created, contact.updated, conversation.created
More automation integrations
- Auto-DeleteDelete old conversations and messages automatically after the time you choose.
- Auto-ResponderAnswer every new conversation straight away, on every channel — or only outside business hours.
- Co-browsing (screen view)See the customer's screen live, with their permission — better than a recording.
- Data CleanerKeeps your contacts tidy: removes anonymous visitors who never started a conversation.