Channels

Email, WhatsApp, Messenger, Instagram, SMS and more.

• Channels: connect email, WhatsApp, SMS and moreBring email, WhatsApp, Messenger, Instagram, Telegram, SMS, Viber, LINE, Discord, X, Google Play and eBay into one inbox. Each connection belongs to one website.
• Run support from your Discord server with FrosvoAdd a bot to your Discord server so members open tickets with /support, your team answers from the Frosvo inbox, and replies arrive as direct messages with a Reply button.
• Answer eBay buyer questions from the Frosvo inboxConnect your eBay seller account with a production keyset and refresh token, and buyers' questions about your items arrive as conversations you answer from the shared inbox.
• Stop Frosvo emails landing in spam: SPF, DKIM, DMARCThree DNS records tell mail providers that your emails are genuine. Here is what each one does, how to add them for your mail provider, and how to check them.
• Reply to Google Play reviews from the Frosvo inboxConnect your Play Console with a service account so every new or edited review of your app arrives as a conversation, and your public reply goes back to Google Play.
• Connect Instagram direct messages to FrosvoConnect a professional Instagram account through your Meta app, save the account ID and token in Frosvo, and answer direct messages from the shared inbox.
• Connect a LINE Official Account to FrosvoCreate a Messaging API channel, save its secret and long-lived token in Frosvo, set the webhook in LINE and turn off auto-replies so customers' LINE messages reach your inbox.
• Connect Facebook Messenger to your Frosvo inboxConnect a Facebook Page through your Meta app, save the page token and secrets in Frosvo, subscribe the callback, and reply to Messenger customers from the shared inbox.
• Send email from your own addressConnect a website to your own mail server so reply emails, chat transcripts and campaigns come from support@your-company.com instead of Frosvo's address.
• Read a support mailbox in your inbox (IMAP)Connect support@your-company.com so new emails become conversations in Frosvo, with replies threaded and sent back to the customer.
• Connect SMS and MMS with Twilio to FrosvoUse a Twilio number or Messaging Service to send and receive text messages from the shared inbox. Save the Account SID, number and Auth Token, then point Twilio at Frosvo's callback.
• Connect Telegram to your Frosvo inboxCreate a bot with BotFather, save its token in Frosvo, register the callback, and customers' Telegram messages arrive in your shared inbox where you reply as usual.
• Connect a Viber bot to your Frosvo inboxCreate a Viber bot, save its token and display name in Frosvo, enable messaging and register the callback with Viber so customer chats reach the shared inbox.
• Connect WhatsApp Business to your Frosvo inboxLink a WhatsApp Business number through Meta's Cloud API, save the IDs and tokens in Frosvo, verify the callback, and answer WhatsApp customers from the shared inbox.
• Answer X (Twitter) direct messages from FrosvoGive your X app read, write and Direct Message permission, save its keys and tokens in Frosvo, register the Account Activity webhook and reply to DMs from the shared inbox.