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Security & privacy

Account security: two-step sign-in and the audit log

Turn on authenticator-app sign-in with backup codes, get alerts for new devices, sign in with Google or Microsoft, and review who did what in the audit log.

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Two-step sign-in

Turn it on in Settings → Account → Two-step sign-in:

  1. Press Set up and scan the QR code with an authenticator app — Google Authenticator, Microsoft Authenticator, 1Password, Authy and others work. (Or type the key shown.)
  2. Enter the 6-digit code the app shows.
  3. Save your 10 backup codes somewhere safe. Each works once if your phone isn't to hand.

From then on, signing in — with a password, Google, Microsoft or a password-reset link — also asks for a code.

Lost your phone? Sign in with a backup code, then turn two-step off and on again to set up the new phone. If you've lost your backup codes too, ask an owner to contact Frosvo support.

Sign-in alerts

We email you when your account is signed in to from a device we haven't seen before, when a backup code is used, and when your password or two-step settings change. If it wasn't you, change your password and turn on two-step sign-in.

Google and Microsoft

You can sign up and sign in with Google or Microsoft. If you already have an account with the same email, it's linked — as long as Google or Microsoft confirms you own that address.

The audit log (owners)

Settings → Security shows who did what: sign-ins, security changes, the team, API keys, integrations, privacy and billing — including anything Frosvo support did while helping you. Filter it, or export it as CSV. Entries are kept for 400 days.

Owners are also emailed about important changes: someone made an owner, two-step turned off, a new API key or webhook, the workspace handed over, and whenever Frosvo support opens your workspace.

Good habits

  • Turn on two-step sign-in for every owner.
  • Store the ten backup codes in a password manager.
  • Review the audit log monthly for changes you do not recognise.

For single sign-on across a company, see single sign-on. Give people the access they need with roles, and read how your data is handled in your data.

Frequently asked questions

I lost my phone. Can I still sign in?

Yes. Use a backup code, then turn two-step off and on again to set up the new phone.

How long is the audit log kept?

Entries are kept for 400 days. You can filter it or export it as CSV.

Do I get warned about new devices?

Yes. We email you when your account is signed in on a device we have not seen before.